E-Governance Service Delivery Platform – Platform to Optimize SDLC, Re-Engineering Application Architecture and Elimination of Processes

Abstract

e-Governance needs to be build-up on the top of Good Governance in order to provide effective Service Delivery to citizens. In this paper a new model called e-Governance Service Delivery Platform (eSDP) by offering affordable services as being proposed. The proposed eSDP model is an integrated and unified Service Delivery Platform (SDP) of e-Governance for delivering effective Government services to the society. The platform enables Interoperable services cutting across individual ministries and line Departments. The objective is to deliver optimized services to the enduser by re-engineering the way that services are offered using Construction by Configuration (CbC) and Agile Methodologies. The eSDP enables re-usable services to be registered, authored and made available in a secured way with proper authentication, authorization, permissions and privileges. eSDP optimizes the Service Delivery Life Cycle of each domain by way of re-using the shared common poll of service and components. The paper attempts to propose eSDP platform along with the measures of efficiency such as Cost, Resources and Time.